Last updated October 2026
This privacy policy explains what Matter does with the personal information you give us through this website. Matter is a trading name of We Are MXP Ltd of 8 Crucifix Lane, London, SE1 3JW, and we are the data controller for that information.
We are committed to protecting your privacy and to handling your information carefully and lawfully. We may change this policy from time to time, so please check this page when you visit to make sure you are happy with any changes.
What information do we collect about you?
We collect the information you choose to give us when you fill in a form on this website or get in touch with us. Depending on what you send, that may include your name, your job title and the organisation you work for, your email address, your telephone number, your postcode, and anything you tell us about your preferences, interests or the project you have in mind.
We also collect limited information about how this website is used, through cookies. That is covered under How we use cookies below.
How will we use the information about you?
We use the information you give us to reply to your enquiry, to keep a record of our correspondence with you, to improve the services we offer, to get in touch with you about work we think will be relevant, and to understand how this website is used so we can make it better.
We will not share your information with anyone else for their own marketing purposes. We will only pass it on where you have asked us to, where we need to in order to do work you have asked us to do, or where we are required to by law.
Marketing
We may use the contact details you give us to send you information about our work and our services. If you would rather we did not, email us at hello@matterxp.com and we will stop. You can ask us to stop at any time, and every marketing email we send also carries an unsubscribe link.
We may also use information about enquiries and projects for our own market research, to understand the sectors we work in.
Access to your information and correction
You have the right to ask for a copy of the personal information we hold about you. There is no charge for this, and we will respond within one month. You can also ask us to correct anything that is wrong, to delete information we no longer need, or to stop using it for marketing.
To make any of these requests, email hello@matterxp.com or write to us at the address at the end of this policy.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office, the UK's data protection regulator, at ico.org.uk/make-a-complaint. We would rather you came to us first so we have the chance to put it right.
Security
We take appropriate physical, electronic and managerial measures to keep the information you give us secure and to prevent unauthorised access to it. No transmission over the internet can be guaranteed completely secure, but we treat the information you send us with care.
How we use cookies
A cookie is a small file that a website asks your browser to store on your device. It lets the site recognise that browser on a later visit, and is commonly used to remember preferences or to count visitors.
We use cookies to understand how many people visit this website and which pages they read, so we can improve it. The only cookie this site sets is listed below.
_ga- Set by Google Analytics. Distinguishes one visitor from another and counts visits, so we can see how the site is used. It does not tell us who you are.
You can refuse cookies by changing the settings in your browser, and you can delete cookies that are already stored. Most browsers also offer a setting that warns you before a cookie is stored. Turning cookies off may stop parts of this or other websites working as intended.
Links to other websites
This website contains links to other websites. This policy only covers this website, and we are not responsible for how other sites handle your information. When you follow a link away from here, read the privacy policy of the site you arrive at.
Changes to our privacy policy
We review this policy regularly and will publish any updates on this page. This policy was last updated on the date shown at the top.
How to contact us
If you have any questions about this policy, about the information we hold about you, or if you would like to make a request under it, please get in touch.
- hello@matterxp.com
- Telephone
- +44 (0)20 7407 7487
- Post
- We Are MXP Ltd, 8 Crucifix Lane, London, SE1 3JW